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The Fish Plaice

Fish & Potatoes at their Finest

Privacy policy:

This privacy policy sets out how The Fish Plaice uses and protects any information that you give The Fish Plaice when you use this website. The Fish Plaice is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Fish Plaice may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/1/2015.

What we collect: We may collect the following information: •name and job title •contact information including email address •demographic information such as postcode, preferences and interests •other information relevant to customer surveys and/or offers What we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: •Internal record keeping. •We may use the information to improve our products and services. •We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. •From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies: A cookie is a small file placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information: We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Cookies:

A cookie is a small file placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Disclaimer:

The information contained in this website is for general information purposes only. The information is provided by The Fish Plaice and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The Fish Plaice. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The Fish Plaice takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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More About The Fish Plaice Swanage

The Fish Plaice is located near to the quayside in the small seaside town of Swanage in Dorset. The current location has been a fish and chip shop from at least the late 1970s. It has been operating in its current guise since 2004 as The Fish Plaice (or the blue chippy!) being a family run shop providing takeaway fish and chips to Swanage locals and tourists from every corner of the globe.

The fish and chip shop is currently run by James & Oliver Kirkpatrick and we are assisted by our experienced team of hard working but fun loving employees who really do breathe fish and chips. Our aim is cook the best fish and chips we possibly can and do so in a relaxed and friendly atmosphere.

As time has gone by we have built a very loyal customer base that we are very proud of. As a result the shop has become busier and we have added more members of staff to ensure we cook great fish and chips and provide a good customer experience.

As well as more staff we feel it is important to move with the times and have added more capacity to make your Fish Plaice visit even smoother. We have added new products but have also remained true to our ethos of cooking great fish and chips in a simple way. That's why we still filter our oil everyday, prepare our chips from potatoes on site and cut our own fish fillets, make our batter using our special recipe and produce brilliant home-made fishcakes.

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In 2015, after 10 years of frying, we have upgraded to 8 high efficiency pans which has allowed us to cope better at peak demand. Sometimes when the sun shines even 8 pans is not enough so do be prepared to wait and we will serve you as quickly as possible.

Since 2017 we have organised monthly gluten free frying days. On these days we put aside a separate pan frying both fish and chips (just these 2 products) with gluten free batter used in the oil. These run generally on the 1st Thursday of each month, (except when they clash with school holidays and not in August). They are very popular and most importantly the fish and chips taste great!!

A new addition to our schedule is Different Fish Thursdays. We endeavour to source locally caught fish specials, available each Thursday throughout the season.

Just a quick note on the unprecedented costs increases in 2022. Gas is up 400%, oil 250% and fish 75% in the last 12 months. These are 3 of our staple products and everything is now more expensive since the lockdowns and supply chain issues. We have responded with price increases because we want to keep selling our quality products, particularly our Icelandic region cod and haddock. Sourcing a lower quality product or different fish such as New Zealand hoki is not our game.

The Fish Plaice - Fish and Potatoes at their Finest.

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News

Gluten free frying next on Thursday 7th March ALL DAY 12pm- 7.30pm
Fish specials each week, please ask!!

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